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Excess
water in your home or office is never a welcome occurrence. Often when
we are faced with this unexpected intrusion of water, the proper course
of clean-up can he confusing. Immediate response is the key to preventing
the water from causing unnecessary damage to your home or office. In most
cases, Water Mitigation is the answer.
What is Water Mitigation?
To "mitigate" means "to alleviate or to make less severe."
"Water Mitigation" stops the water from spreading and from causing
damage to the structure or contents of a home or office.
What
are the Culprits of Water Damage?
Anything in a home or office that transports or contains water is a potential
water damage culprit. Broken pipes are often a wintertime foe, but toilets,
sinks, ice makers and washing machines are year round threats. A malfunction
in any of these household necessities can result in an unwelcome indoor
body of water.
Mother Nature can
also lend a hand with water damage. Excessive rain can permeate even the
most secure of homes causing leaky roofs or sewer backups. While we can
not control Mother Nature, it is important to make sure all equipment
in the home is secure and functioning properly in order to prevent any
potential water damage.
While prevention is
the best course of action, inevitably water damage emergencies still occur.
When emergencies happen, mitigation is necessary to prevent the damage
that can result. Early action can benefit both the property owner and
insurance provider.
| Benefits
of Mitigation |
| For
the insured: |
For
the Insurance Company: |
- Prevents
the damage from spreading further
- Lower loss
costs with insurance
- Less interruption
to daily living
|
- Quicker response
with improved customer service perception
- Increased
customer retention
- Increased
customer referrals
- Improved
loss ratio
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Results of Waiting
to Mitigate
- Carpet delamination
- Secondary damage
to furnishings, contents
- Mold contamination
- Extreme damage
to hardwood floors
- Foul odors resulting
from standing or absorbed water
How
Does Mitigation Work?
Mitigation can be performed routinely on carpet and wood floors and sometimes
on furnishings, walls, ceilings and other structural materials. A quality
restoration vendor can provide excellent service for all types of building
materials.
Carpet
mitigation begins with turning off the water. Next a mitigation expert
will determine the "true" path the water has traveled. This
helps to identify areas that have had contact with water longer. The contents
of the affected rooms should be protected either by elevation or by moving
them to a different location. After securing the contents, the mitigation
expert should remove all surface water from the carpet and check crawl
spaces for standing water. Depending on specific circumstances, carpet
pad will either be removed or dried in place. A mitigation expert can
help to make this decision. Immediate response to a water damage situation
is imperative to prevent the growth of mold. Finally, controlling moisture
in the surrounding area is paramount. Simply put, the more moisture that
remains in the room, the longer it will take to dry the structure and
contents.
Damage to wood floors
can result in cupping, crowning or joint staining, so action to prevent
this damage should also begin immediately. Various procedures for drying
the floor include air drying, which could take between 6 to 9 months to
complete, tenting the floor, which takes 7-14 days, or allowing a qualified
restoration specialist to use a negative air pressure system that requires
only 3-5 days.
Dehumidification
is Key
Drying requires both air movement and dehumidification. The basic concept
of dehumidification can be understood by thinking of the air as a sponge
and the dehumidifier as a wringer. Just like a dry sponge can absorb more
water than a wet one, dry air can absorb more moisture than humid air.
The goal of dehumidification is to continually remove moisture from the
air, so the air can continue to absorb moisture from the surrounding structure.
In order to achieve
this, high velocity air movers are used to sweep away humid air and replace
it with less humid air, creating a series of air exchanges. Dehumidifiers
are used to "wring" or remove the moisture from the air and
deposit it outdoors or in an appropriate receptacle like a drain or bucket.
There are two types
of dehumidifiers available, refrigerant and desiccant. A qualified restoration
vendor should be able to identify the needs of your customer and help
to reduce water problems as quickly as possible. Remember, in water damage
mitigation, immediate response is everything!
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